Delete Your Account

eFit Health - Account and Data Deletion

About Account Deletion

At eFit Health (developed by eFit Software), you control your personal data. You can delete your account and its data yourself at any time. Here is exactly what gets deleted, what stays, and when.

Delete My Account

Data Handling

Data That Will Be Deleted

  • Account: name, username, email address, password, birth date and profile settings
  • Tracker connections: your Google Health access is revoked at Google, and any eFit app, Fitbit, Garmin or Kroger connection is removed
  • Tracker and health data: steps, heart rate, sleep, weight, workouts, food logs, height and fitness test results
  • Your writing: wellness journal entries, AI coach chats, notes and highlights, forum posts and support tickets
  • Activity in eFit: badges, games, grocery lists, workout logs, login history and uploaded photos
  • Course records: enrollments, assignments and grades, on the schedule under School Courses below

Data That Stays

  • Payment records: the amount, date and processor receipt stay for 7 years, as tax law requires, with your name and email removed
  • Encrypted backups: server backups expire on their own within 90 days
  • Totals: counts that identify nobody, such as how many students a course had

School Courses

When you take eFit through a school course, your school owns your course records under FERPA. eFit keeps your name and course work available to your instructor until 30 days after the course ends, so final grades can be posted, and then deletes them. Your instructor can release them sooner. Your tracker data and personal content are deleted on the regular schedule either way.

Deletion Timeframe

Right away Account locked, tracker disconnected
14 days Personal and health data deleted
Course end + 30 days Course records deleted (school courses only)

Contact Us

Questions about data deletion? Contact our support team at support@efit.health

For more information, see our Privacy Policy