Troubleshooting Fitness Tracker Sync Issues
Fixing sync problems If your activity is not appearing correctly in eFit, work through these steps. eFit reads your...
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Refresh My Activity: Sync Your Steps on Demand
eFit reads your steps, workouts, and heart rate from Google Health (your workouts and heart rate become eFit Minutes)...
Synced to Google Health but No New Activity in eFit
Use these steps when your activity is in the Google Health app and eFit is already connected to Google Health, but no...
Google Health Is Not Syncing With Apple Health (iPhone)
Your iPhone is counting steps. You can open the Health app and see them. But the Google Health app shows an empty week,...
Updating Your Health Metrics
Your health metrics (weight, height, age) are used throughout eFit for personalized calculations. Keep them current for...
Your Activity Shows on Your Phone but Not in eFit
Use these steps when your steps or activity show on your phone but do not appear in eFit, even after you sync. The most...
Your First Login: The Four-Step Setup
Short version: the first time you sign in, eFit walks you through four short steps: confirm your class, connect your...