eFit Support · Knowledge Base

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Search 56 guides written for eFit students, covering trackers, syncing, grades, and your account.

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Changing Your Password

Keep your eFit account secure by updating your password regularly. Here's how to change it. How to Change Your Password...

Google Will Not Let You Sign In (Can't Access This Service)

You tap Continue to Google, choose your Google account, and instead of the permissions screen Google shows you...

eFit Says Your Google Account Needs a Google Health Profile

You choose Connect with Google Health in eFit, sign in with Google, approve everything it asks for, and instead of your...

Moving From Google Fit or the Fitbit App to Google Health

eFit has moved to Google Health for activity syncing. The direct Google Fit app and Fitbit app connections have been...

Sign In With Google Sends You to a Fitbit Page

You choose Sign in with Google while setting up Google Health, or Connect with Google Health in eFit, and a page on...

Disconnect or Change Your Tracker

You can disconnect Google Health from eFit or switch to a different Google account at any time. When to disconnect or...

You Cannot Log In: Reset Your Password

Locked out of eFit is the second most common reason students contact us. Almost all of it is one of three situations,...

Your Activity Tracking Window: Why Your Dashboard Can Show Zero

Your instructor sets a start date and a due date for the Activity Tracker assignment. That stretch of days is your...

Your Activity Shows on Your Phone but Not in eFit

Use these steps when your steps or activity show on your phone but do not appear in eFit, even after you sync. The most...

Synced to Google Health but No New Activity in eFit

Use these steps when your activity is in the Google Health app and eFit is already connected to Google Health, but no...