eFit Support · Knowledge Base

Find your answer in seconds

Search 56 guides written for eFit students, covering trackers, syncing, grades, and your account.

Most-viewed topics Ranked by reads in the last 90 days

Most read first, over the last 90 days

Google Health Is Not Syncing With Apple Health (iPhone)

Your iPhone is counting steps. You can open the Health app and see them. But the Google Health app shows an empty week,...

Open the Google Health App Regularly to Keep Your Data Flowing

Wearing your tracker is only half of the job. Your activity has to travel from the watch to your phone and into Google...

Paying for eFit

eFit charges a one-off fee of $59 for the semester, taken during registration. How the fee is handled depends on your...

Compare Your Steps Day by Day: The Week View Screenshot

When your steps or your activity grade look wrong, the question that settles it is always the same: on which dates does...

Getting Help and Opening a Ticket That Gets Answered

Most eFit questions already have a written answer, and the ones that do not are usually settled on the first reply when...

Your Workouts in eFit: Plan, Log and Track Your Training

eFit builds you a personal training plan, walks you through each session, and keeps a record of what you lifted so you...

How eFit Points Work

eFit awards points based on your physical activity intensity. Points can be calculated using heart rate data...

Activity shows on Google Fit but not eFit

Google Fit is being retired. eFit no longer connects to the Google Fit app, and activity that lives only in Google Fit...

Add, Switch, or Remove a Course

Your eFit account is tied to a class. If you signed up for the wrong section, moved to a different teacher, or need a...

Updating Your Health Metrics

Your health metrics (weight, height, age) are used throughout eFit for personalized calculations. Keep them current for...